Warranty

Just in case.
All of our products have had quality check performed prior to shipping. Considering this and the nature of most products, which exert low risk of failure, the following warranty rules apply:

Riser / Model Y / Model A / Model O / W Pad / Working Mat / Mouse Pad / Black Box / Classic style drawer / Pod Cable Management / tabletop

14-day return policy applies (see Return section, paragraph a). Should there be any discrepancies found after the return period has expired, which cannot be attributed to normal and intended use, do not hesitate to contact us and explain the issue that has occurred. Despite not being able to guarantee any returns after this period has expired, we will make final decisions on a case by case basis and might offer you our compensation scheme. This decision shall be made solely by the seller and will reflect the highest intent of acting as a fair and decent seller.

Model Two / Model Three / Model S / other adjustable desk frames

2-year warranty applies. This shall cover any functional defects that have occurred regardless of product being used within specifications stated on the product page and in line with normal and intended use. The issue shall be resolved by providing spare parts or new products as soon as possible and free of charge.

In case there shall be signs of misuse, irresponsible handling or similar factors that could affect product functionality, we might decline warranty claim. Final decisions will be made solely by the seller and will reflect the highest intent of acting as a fair and decent seller.

Provider

1-year warranty applies. This shall cover any functional defects that have occurred regardless of product being used within specifications stated on the product page and in line with normal and intended use. The issue shall be resolved by providing spare parts or new products as soon as possible and free of charge.

In case there shall be signs of misuse, irresponsible handling or similar factors that could affect product functionality, we might decline warranty claim. Final decisions will be made solely by the seller and will reflect the highest intent of acting as a fair and decent seller.